Associate Key Account Manager

Darum lohnt es sich

The role at a glance Full‑time, permanent role Provider Sales / Wholesale team (B4B) Remote account management with outbound customer engagement Strong development pathway into Key Account Management Join a global healthcare leader About the role As an Associate Key Account Manager, you’ll support the execution of account plans and growth strategies across a portfolio of small to mid‑tier provider accounts.

You’ll work closely with the Key Account Management and broader Provider Sales teams to deliver excellent service, drive product adoption and support commercial outcomes.

Salesforce) Track account performance, activities and opportunities Support reporting and administrative requirements Collaboration Work cross‑functionally across sales, operations and internal teams Support pricing, operational execution and team initiatives Contribute to team targets and overall Provider Sales performance About ResMed ResMed is a global leader in sleep and respiratory health, supporting millions of people worldwide with market‑leading medical devices and digital health solutions.

Our Provider Sales (Wholesale) team works closely with healthcare providers to ensure access to high‑quality products, education and support — combining commercial excellence with genuine care for patient outcomes.

You’ll bring: Experience in customer service, inside sales or account support Confidence communicating via phone and email Strong attention to detail and ability to follow structured processes Excellent time management and organisational skills A collaborative, positive and team‑oriented approach Curiosity, resilience and a willingness to learn and grow You’ll be comfortable working in a fast‑paced environment and motivated by developing your skills with the goal of progressing into a Key Account Manager role.

Associate Key Account Manager – Provider Sales Wholesale / B4B Sales | Career Pathway Role Brief role summary An entry‑level to early‑career account management role supporting healthcare provider customers through proactive partner engagement, sales execution and outstanding service and support — with a clear pathway into a Key Account Manager position.

This role is well suited to someone who enjoys building relationships, working in a fast‑paced environment and developing their commercial skills within a structured healthcare setting.

What you’ll be doing Account Support & Execution Execute account plans and growth initiatives for assigned accounts Manage a portfolio of small to mid‑tier customers remotely Ensure timely follow‑up on customer requests and enquiries Customer Engagement Conduct proactive outbound calls to support product uptake and retention Identify upsell and cross‑sell opportunities aligned to customer needs Maintain regular, value‑adding engagement with customers Customer Service Excellence Act as a primary point of contact for customer queries Resolve issues efficiently and professionally Deliver a consistently high‑quality customer experience Data & Systems Maintain accurate customer and opportunity records in CRM (e.g.

Our technology helps diagnose, treat and manage sleep apnoea and other chronic conditions, improving quality of life and reducing the impact of chronic disease. About you You’re organised, proactive and customer‑focused, with an interest in building a career in B2B sales or account management.

Experience Required: Experience in customer service, inside sales or account support Experience using CRM systems Preferred (desirable but not essential): Exposure to B2B/B4B environments Experience in healthcare or medical devices Sleep health knowledge What’s in it for you?

Clear development pathway into Key Account Management Structured onboarding, training and coaching Experience within a global healthcare organisation Supportive, collaborative sales culture Purpose‑driven work improving health outcomes #J-18808-Ljbffr