eCommerce Key Account Manager - EU

Das ist der Job

Lead performance discussions with platform partners, managing funding, promotions and commercial alignment.

Darum lohnt es sich

Monitor and improve operational performance under Amazon 1P, proactively managing chargebacks, shortage claims, logistics compliance and vendor scorecard metrics in close alignment with Supply Chain and Logistics teams. Coordinate visual and written content development with local marketing teams.

Onboard additional platforms and collaborate with local Channel teams managing smaller local eCom accounts. Benefits Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year. Diverse national and international growth opportunities. Become part of the team and bring your uniqueness to us!

Responsibilities Own sales performance, margin and overall account health across assigned EU marketplaces for our General Manufacturing and Maintenance business in Adhesive Technologies. Identify and resolve performance blockers impacting availability, pricing, visibility and buy box ownership.

Create, optimize and maintain product listings across EU markets, ensuring digital shelf excellence and SEO visibility. Coordinate advertising campaigns in line with EU strategy and agency partners. Monitor and optimize campaign performance across ROAS, CTR, CVR and TACOS.

Support structured portfolio roll-outs and new product launches across platforms.

Qualifications University degree in Business Administration, Economics, Marketing, or a related field. 3–6 years of experience in eCommerce, online marketplaces, digital sales, or Key Account Management, ideally with exposure to Amazon (e.g., Amazon Vendor Central) and other eCommerce platforms.

Strong commercial mindset with a track record of driving sales growth and account performance. Good understanding of eCommerce fundamentals, including product visibility, promotions, advertising, and performance metrics. Analytical profile able to turn data and platform insights into concrete business actions.

Proactive, entrepreneurial, and willing to test new ideas to grow the business. Comfortable working across commercial and operational topics while collaborating with multiple stakeholders. Interest in digital innovation; AI-related capabilities would be an advantage. Fluent English required. Place of work: Barcelona (hybrid setup).

Global wellbeing standards with health and preventive care programs. Gender-neutral parental leave for a minimum of 8 weeks. Employee Share Plan with voluntary investment and Henkel matching shares. Meal Allowance for each worked day. Health insurance paid by the employee with a tax exemption. Well-being programme. Discounts on company products.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations. #J-18808-Ljbffr