Inside Sales Representative

Are you a technically savvy sales professional with a passion for solving industrial challenges?

At James Walker, we engineer world-class sealing solutions for the most demanding applications across oil & gas, power generation, chemical processing, marine, and heavy industries.

We’re looking for an Inside Sales Representative who thrives in the field—someone who can build strong customer relationships, understand their needs, and drive real growth through smart, strategic selling.

What You'll Do – Your Mission:

As an ISR, you’ll be responsible for handling quotations and orders for a defined customer base within the internal sales team, to achieve the established sales targets and KPIs. You will be part of a small team and report to the Internal Sales Team Leader

Your key responsibilities include:

• Processing customer inquiries, checking feasibility, and determining sales prices
• Creating quotations and proactively following them up
• Advising customers and building effective customer relationships to ensure maximum customer satisfaction
• Working closely with the field sales team to ensure the best possible customer service
• Collaborating closely with the technical team regarding technical requirements
• Contributing to the further development of modern sales tools and processes
• Working closely with our manufacturing sites in the UK to clarify contractual requirements

What You Bring:

• Commercial qualification and several years of experience in an internal sales position, preferably within an internationally operating company.
• You have a good technical understanding.
• You enjoy working both independently and as part of a team.
• Your working style is characterized by initiative and customer orientation.
• You possess excellent communication and negotiation skills.
• You have strong written and spoken German and English skills.
• You are proficient in MS Office (Word) and familiar with a common ERP/CRM system.

Preferred:

• Engineering background with knowledge of sealing technology and technical applications.
• Experience handling technical issues in sales contexts.
• Deep knowledge of James Walker products and applications.

Why James Walker?

We’re a globally trusted name with over a century of engineering excellence. At James Walker, you’ll:

• Join a market leader trusted by major global industries
• Work in a role where technical skill meets strategic selling
• Get autonomy, flexibility, and real ownership over your sales territory
• Have access to training, support, and career advancement opportunities

James Walker Values and Behaviours

Our values and ethos are central to the way we do business. They help to shape the culture of James Walker by defining the behaviors we expect from each other and guiding us in how we make decisions.

BUILD GREAT RELATIONSHIP

Treat others as they would like to be treated

Share your experiences and always welcome feedback

Earn people’s trust; see things from their point of view

KNOW YOUR STUFF

Treat others as they would like to be treated

Share your experiences and always welcome feedback

Earn people’s trust; see things from their point of view

MAKE A DIFFERENCE

Give your work the personal touch, showing people, you enjoy what you do

Deliver great service and make someone’s day

If something goes wrong, amaze people with a dazzling recovery

Make things happen and give it your best

Get it right first time and never pass on a fault

CHANGE FOR BETTER

Inspire others by the way you do things

Never be afraid to try something new

Ask yourself “is this my best?”