Inside Sales Representative

Das ist der Job

Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer.

Darum lohnt es sich

Key Responsibilities • Build and maintain strong relationships with HVAC‑R OEM customers via remote channels (video, phone, email) • Manage a high‑volume, diverse portfolio of regional accounts across DACH, ensuring consistent engagement and follow‑up • Conduct regular customer check‑ins to understand needs and identify growth opportunities • Drive upsell and cross‑sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits • Lead pricing discussions and contract negotiations within defined frameworks • Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation • Act as the primary point of contact for assigned accounts, coordinating internally to deliver a seamless customer experience • Identify and develop “hidden champions” within customer organizations to expand business potential • Monitor HVAC‑R market trends, competitor activity, and customer challenges to inform sales strategy • Engage with agents and support indirect sales channels where relevant • Proactively identify new opportunities within existing accounts and the wider market Required Skills and Qualifications • 1–3 years’ experience in sales, account management, or technical sales • Proven ability to manage a broad portfolio with strong prioritization, time management, and follow‑up discipline • Experience working towards targets and sales quotas in a high‑volume environment, with a results‑driven mindset • Strong communication skills, particularly in remote/digital customer engagement • Customer‑centric and solution‑oriented approach, with the ability to build lasting relationships • Experience using CRM tools and managing sales pipelines • Technical curiosity and the ability to quickly understand and communicate product value • Fluency in English and German Preferred Skills and Qualifications • Experience within HVAC‑R or a related technical industry • Understanding of mechanical and/or electronic components • Exposure to OEM customer environments • Additional Eastern European language skills (French is highly desirable for the France‑focused role) • Demonstrated proactive “hunter” mindset, with the ability to identify and pursue new opportunities • Adaptability and flexibility in a fast‑evolving, international sales environment If this sounds like you, please apply!

Position Overview We are seeking a dynamic and customer-focused Inside Sales Representative, fluent in German, to manage and grow a diverse portfolio of HVAC‑R customers across the DACH region.

This client‑facing, high‑volume sales role is conducted primarily through digital channels (phone, video, email) and can be hybrid or fully remote with occasional travel to our office in Aachen.

All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization: Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided. No calls or agency requests please.