Inside Sales Representative

Das ist der Job

Job Purpose Cover all types of activity to support the business generation together with External Sales.

Darum lohnt es sich

Responsibilites and Tasks All customer related administrative business creation activities: • Keep Customer Cross Reference files up-to-date in line with agreed contracts and quotations on a global base (other RMC to advice) by providing the sales prices to Customer Service • Sample order processing and follow-up together with External Sales: in order to optimize the opportunity of Murata’s products being included in new designs • Master file maintenance in cooperation with Customer Service: facilitate the day-to-day running of the customer’s account • Maintain accurate customer information, in order to have a clear record of customers’ specific requirements • Quotation process in cooperation together with External Sales: prepare calculations, annual negotiations, quotations; maintain the (global) price files and follow-up activities (following our internal regulations and Export Control regulations) • Register and maintain special global price groups • Join customer visits with External Sales when needed (e.g. annual negotiations, Logistics/SCM, etc.) • Continuously control the sales margin and take counter measures together with External Sales when necessary • Track Sales figures of our customers together with Sales and Business Planning • Global LOI tracking and shortage management together with Global Account Management • Support of contract management in cooperation with Customer Service and other operational departments (SCM topics, lead time, appendixes, etc.) • Maintain excellent working relations with your customer contacts • Internal relationship: facilitate the smooth communication and positive cooperation between Inside Sales and other Murata departments • Follow-up together with External Sales the in-time payment of our customers and solve issues (e.g. prices differences, Debit/Credit Notes, etc.) • Support internal and external projects Required Knowledge/Experience • Secondary school level or comparable commercial education in connection with the appropriate professional experience (3 years) • First experience with ERP systems (USSO/AS400, SAP, ...) • Good commercial skills • Good English and local language skills in speaking and writing • Good skills in standard software (MS Office, ...) and Murata specific software • Basic product knowledge • Basic knowledge in Quality Management • Good communication skills (active listening, conflict management) • Ready for business trips • Basic negotiation skills