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Key-Account-Manager

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We’re growing our team and looking for a Key Account Manager (m/f/d) to work closely with our international customers and keep projects moving forward.

As a Key Account Manager (m/f/d), you’ll be the main point of contact for our international customers. You’ll make sure orders, deliveries, and ongoing projects are well organised, and that customer needs and internal processes stay aligned.

Responsibilities

  • Supporting international customers in day-to-day business
  • Managing and processing customer orders
  • Monitoring delivery schedules and ongoing production
  • Creating and maintaining forecasts together with customers
  • Coordinating reorders and recurring requirements
  • Acting as the key link between customers and internal teams such as production, design, and development
  • Ensuring clear communication, smooth workflows, and high customer satisfaction
  • Supporting managers with operational and organisational tasks

Qualifications

  • A proactive, hands‑on mindset and willingness to take ownership
  • Experience in customer support, key account management, or an international B2B environment
  • A structured, reliable, and solution‑oriented way of working
  • Strong communication skills, team spirit, and a good sense for people

Seniority level

  • Mid‑Senior level

Employment type

  • Full‑time

Job function

  • Sales and Business Development

Industry

  • Consumer Goods

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