Key Account Manager

Darum lohnt es sich

This position will focus on managing the customer relationship, driving commercial growth, and acting as the main interface between the customer and internal teams. The role requires someone with strong automotive sales or account management experience, ideally within Tier 1 components, who can operate effectively in an international environment.

Responsibilities • Manage and develop the key OEM customer account, acting as the main commercial interface between the customer and the business. • Build and maintain strong relationships with customer stakeholders across purchasing, engineering, project management, quality, and senior leadership. • Drive customer strategy, account planning, and long‑term business development activities. • Identify new business opportunities and support the growth of existing product lines within the customer account. • Lead commercial discussions, including pricing, RFQs, contract negotiations, change management, and customer agreements. • Work closely with internal teams across engineering, project management, quality, operations, logistics, and finance to ensure customer expectations are met. • Coordinate customer requirements internally and ensure clear communication between the customer and the company’s technical and operational teams. • Monitor account performance, customer satisfaction, market trends, and competitor activity. • Support the successful launch of new projects and ensure alignment between customer needs and internal deliverables. • Prepare regular sales forecasts, business updates, and account reports for senior management. • Represent the company professionally in customer meetings, negotiations, and strategic review. • Travel to customer sites and internal company locations as required.

Skills and Qualifications • 5–10 years of experience in automotive sales, key account management, business development, or commercial project management. • Strong experience working with OEM customers, ideally BMW Group, VW Group, or other major German automotive manufacturers. • Experience within a Tier 1 automotive supplier environment is strongly preferred. • Background in HVAC, thermal systems, interiors, electronics, battery systems, or other automotive component areas would be advantageous. • Strong commercial understanding, including RFQs, pricing, contract negotiations, change management, and customer strategy. • Ability to manage complex customer relationships and build credibility with senior stakeholders. • Strong communication, negotiation, and presentation skills. • Able to work effectively in an international and cross‑functional environment. • Fluent German and English are required. • Chinese Mandarin fluency is preferred. • Willingness to travel when required.

Our client, a leading Tier 1 automotive supplier, is looking for a Key Account Manager to support and develop one of their key OEM customer accounts in Germany.