Key Account Manager (m/f/d)

Das ist der Job

Qualifications Successfully completed degree in Business, Economics, or a comparable qualification.

Darum lohnt es sich

Then join our EVENTIM.Inhouse Sales team in Cologne. Responsibilities Strategic Account Development – independently manage and further develop existing key accounts and additional customers in the Rhine‑Ruhr region, identify growth and optimization opportunities, and with the Consulting team implement measures to increase revenue.

Team player with a flexible, structured way of working and a high level of personal responsibility. Benefits 30 days of paid vacation plus the option of up to 15 days of unpaid leave. 25 days of workation within the EU. Corporate benefits and discounts at KESS Central location.

Different perspectives enrich our team and make EVENTIM stronger. #J-18808-Ljbffr Job Overview Do you understand what customers truly need today, think entrepreneurially, and feel confident operating in a B2B environment?

In this role, you will be responsible for the strategic management and development of our key accounts, with a clear focus on revenue growth and long‑term customer retention. You will identify and unlock revenue potential, actively manage your sales pipeline, and make a measurable contribution to our business success.

Taking full ownership of your accounts, you will independently drive deals to closure and develop sustainable growth strategies.

Building Trusted Partnerships – establish and maintain long‑term, trusted customer relationships through regular communication and in‑person meetings, gaining a deep understanding of customers’ business models and positioning solutions to meet their needs.

Primary Point of Contact – act as the central single point of contact for your customers, coordinating all overarching customer matters, efficiently managing internal processes, and identifying upselling and cross‑selling opportunities.

Cross‑Functional Collaboration – work closely with all relevant internal stakeholders to develop and implement the best possible solutions for customers. Proactive Business Development – acquire new business partners, expand the customer portfolio, generate sales leads, and support tender processes to increase market share.

At least 2–3 years of experience in Key Account Management or B2B Sales, ideally with complex products or services. Strong understanding of digital business models, e‑commerce, and IT. Strong customer focus combined with confidence, initiative, and a high sense of ownership. Convinced professional presence.

Very good German and English communication skills, both written and spoken. Flexible working hours. Sofa concerts and employee events. Discounts on ticket purchases and opportunities for clearing assignments. Subsidy for a Job Ticket or Germany Ticket. Bike leasing. Mental health programme. Company pension scheme.

GoFluent language learning platform. Lunch & Learn sessions. We value diversity and treat all applications equally – regardless of gender, background, age, religion, disability, or sexual orientation.