Das ist der Job
It combines account management, revenue generation, and operational excellence.
Darum lohnt es sich
You will join a team focused on maximizing renewal and upsell opportunities across a large portfolio of existing customers through automation, data‑driven prioritization, and scalable account management strategies. At 360Learning, the KAM Pool role is a unique opportunity to also shape the overall KAM team.
Therefore, your successful automatization processes will also help shape globally the entire KAM team.
We are eager to retain the best talent in our teams, and we encourage internal mobility after 2–3 years of continuous success to build fulfil As a Key Account Manager Pool (KAM Pool), you play a strategic role in scaling 360Learning’s customer growth and retention engine.
You will manage a high-volume portfolio of customers ranging from 100 to 2,500 employees, with a focus on identifying growth opportunities, driving renewals, and increasing customer engagement at scale through automatization actions.
Your mission is to build scalable motions that accelerate expansion opportunities while ensuring customers continue to realize value from the platform.
As a transversal role, you will work closely with Client Success Partners, Revenue Operations, Marketing, and internal experts (digital pedagogy, platform structuring, IT) to deploy automated engagement strategies, optimize renewal processes, and generate upsell opportunities efficiently across your portfolio.
