Sales Representative (Future Opportunity)

Darum lohnt es sich

Position Purpose As a Sales Representative at Novartis, you will advise healthcare professionals on our product portfolio and services through both digital and in‑person channels.

By understanding the needs of your customers, you will help expand scientific knowledge, raise disease awareness, and ultimately contribute to improving patient care and treatment outcomes.

Key Responsibilities Provide expert advice and information on the Novartis product portfolio and services by delivering accurate, relevant, and authorized data and key messages — to the right customer, at the right time, through the right channel — to support informed decision‑making and enhance patient outcomes in an ethical manner.

Engage effectively with customers, adapting communication styles, messages, and channels to meet customer and patient needs and create an exceptional customer experience. Regularly analyze all available data sources and document customer insights in the appropriate systems to better personalize future interactions and content.

Utilize omnichannel engagement strategies, leveraging customer preferences to maximize impact for patients, customers, and the business. Take full responsibility for territory and center management, using data‑driven insights to develop, prioritize, and adapt territory, account, and customer engagement plans.

Collaborate cross‑functionally with colleagues in Sales, Medical, and Key Account Management to implement effective customer interaction strategies.