Crossley Scott

Are you passionate about building strategic client relationships, driving commercial growth, and working in a fast-paced international environment? We are looking for an experienced Senior Key Account Manager (f/m/d) to manage and grow key OEM partnerships while shaping long-term customer success.

This is an exciting opportunity to join a rapidly growing mobility-focused business backed by globally recognized industry leaders, combining the agility of a scale-up with strong strategic support and market reach.

Your Responsibilities

• Act as the primary contact for strategic OEM key accounts
• Build and maintain strong, long‑term relationships with senior stakeholders
• Proactively address client needs, concerns, and business opportunities
• Identify upselling and cross‑selling opportunities within existing accounts
• Develop and execute strategic account plans to maximize growth
• Collaborate with internal teams to ensure successful product and service delivery
• Analyze market trends, customer feedback, and account performance metrics
• Create tailored presentations and strategic recommendations for clients
• Drive account development initiatives aligned with business objectives

Coordination & Communication

• Work closely with marketing, product, and support teams to align on customer requirements
• Ensure smooth project execution and customer satisfaction
• Provide regular business updates and insights to senior leadership

Customer Success Excellence

• Deliver an exceptional customer experience across all touchpoints
• Act as a trusted advisor by providing strategic insights and recommendations
• Foster long‑term partnerships built on trust and value creation

Your Profile

• 5+ years of experience in Key Account Management, Sales, or a comparable client‑facing role
• Proven ability to build strong stakeholder relationships and manage complex accounts
• Excellent communication, negotiation, and presentation skills
• Strong analytical mindset with experience using CRM systems and Microsoft Office Suite
• Knowledge of SQL and Power BI is a plus
• Fluent in both English and German (mandatory)

What We Offer

• The opportunity to work in an innovative, high‑growth mobility environment
• A mission‑driven business focused on products and services with strong social impact
• An international, collaborative, and entrepreneurial team culture
• Freedom to contribute your own ideas and grow professionally
• Monthly mobility budget
• Subsidized office lunch benefit
• Hybrid working model with up to 2 home office days per week
• Modern offices in Berlin and Munich
• Regular team events, offsites, fresh fruit, excellent coffee & tea, and a dog‑friendly office

If you thrive in relationship‑driven environments and enjoy combining strategic thinking with hands‑on account management, we would love to hear from you.