on a full-time basis (37.5 hours per week) for our Dahlewitz location
Your Responsibilities
• Preparing quotations and coordinating the complete order processing using our ERP system
• Corresponding with customers and providing dedicated support to key accounts
• Coordinating services and deadlines in close cooperation with the Sales, Development, Planning, Production, Quality Management, and Logistics departments
• Managing inventory materials as well as material inquiries and orders with external suppliers
• Creating shipping schedules and distribution lists according to customer specifications
• Preparing customs invoices and carrying out customs declarations in the ATLAS system
• Assisting in the handling of customer complaints
Your Profile
• Completed commercial/business vocational training
• Several years of professional experience in internal sales/customer service within the packaging or corrugated board industry
• Independent, structured, and solution-oriented working style, combined with reliable teamwork and a strong focus on results, even in challenging and stressful situations
• Confident use of Microsoft Office applications
• Excellent German language skills, both written and spoken (German: C1 level (CEFR))
• Good English language skills, both written and spoken
What We Offer
• Challenging and varied tasks in a successful company
• A reliable working environment with flat hierarchies and fast decision-making processes
• Continuous professional development opportunities
• Permanent full-time employment contract (37.5 hours/week)
• Attractive salary including holiday and Christmas bonuses
• Child sickness benefit topped up to 100% of salary
• Flexible trust-based working hours and mobile working options
• 30 days of annual leave
• Company celebrations and employee events
• Bike leasing program (Job Bike)
• Subsidy for public transport tickets
• Employee parking spaces including free charging for e-bikes and electric cars
• Subsidized canteen with an in-house chef
We look forward to receiving your detailed application documents, including your salary expectations and earliest possible start date.
