Key Account Manager

• 1. Understand Retail KA's needs and requirement in regards to robotic and digitalized cleaning operation solutions;
• 2. Identify the decision-making process and key stakeholders in Retail KA's organization;
• 3. Develop and maintain strong, trusting relationships with major retail key accounts, acting as the primary liaison between them and the company；
• 4. Strategically consult key stakeholders with pertinent value propositions to create demands and manage expectations;
• 5. Negotiate agreements and contracts with executives for terms, pricing, services and long-term partnership;
• 6. Act as the main point of contact of KA to drive and collaborate with extertal and internal teams including sales, product solution, service, R&D, marketing and distributor(s) to ensure all KA needs met and keep improving customer success;
• 7. Lead and collaborate with the sales team to maximize revenue by up-selling or cross selling;
• 8. Plan and present reports on account progress, goals, milestones and gaps to share with team members, stakeholders, and possible use in future case studies or company training

Requirements

• 1. Major in automation or engineering or business administration, college degree or above (those who have worked in big FM companies or well-known cleaning machine/robot companies will be preferred)
• 2.At least 5 years working experience in sales, marketing or related roles
• 3. Diligent, open-minded, responsible and quick learner
• 5. Team player, good communication, coordination skills, good at analysing and solving problems
• 6. Frequent business travel is required
• 7. Prior experience at a major FM company (WISAG, Apleona, Veolia, Vebego) or a well-known cleaning machine/robot manufacturer (e.g., Nexaro, Hako, Kärcher, Nilfisk) is a strong plus.