Manager of Key Account Management (Central EMEA)

We are seeking an experienced and driven Manager to lead a team of talented Key Account Managers responsible for growing and maximizing revenue within our existing customer base in the Central EMEA region (DACH + Eastern Europe)The ideal candidate is a hands-on sales leader who thrives on driving strategic account growth while building a high-performance, results-oriented culture focused on retention, expansion, and long-term customer valueIn this role, you will design and execute strategies that accelerate customer adoption through strong engagement and education around our products and servicesYou will craft and communicate compelling value propositions that highlight our unique capabilities—ultimately increasing customer satisfaction, reducing churn, and driving significant incremental revenueLead and develop a team of up to 5 Key Account Managers, driving revenue growth across

existing accounts through strategic upsell, cross-sell, and retention initiativesCoach, mentor, and enable the team to excel in pipeline management, forecasting accuracy, and overall quota attainmentMonitor and analyze key performance metrics, translating insights into actionable strategies to improve team performanceGuide the team in proactively identifying expansion opportunities, mitigating churn risks, and consistently achieving net revenue retention targetsMaintain strong alignment with senior leadership through clear, data-driven weekly reporting on pipeline health, deal progression, and key opportunities for executive engagementPartner closely with Talent Acquisition to attract, hire, and retain top sales talentCollaborate cross-functionally with Customer Success, Marketing, Legal, Pre-Sales, and Market Intelligence to ensure alignment on go-to-market strategies and

executionBenefitsExtensive development and training offeringsHighly engaged Events Committee to keep work enjoyableCompetitive Medical, Dental, and Vision Coverage to meet all your healthcare needsFlexible work arrangements and unlimited vacation and sick timeGenerous 401k match to save for your future, and so much more!

Track record of supporting teams in closing complex annual or multi-year agreementsExcellent analytical, organizational, communication, and presentation skillsStrong leadership presence with a passion for coaching and developing high-performing, collaborative teams in a fast-paced, high-growth environmentStrong experience with CRM systems to manage sales processes and forecasting (Salesforce preferred)5–7 years of experience in SaaS sales (enterprise or mid-market), with a strong track record of exceeding revenue targets and maintaining high retention ratesDemonstrated ability to identify trends and translate data into effective sales strategiesPreferred location: Berlin2+ years of experience in a team lead or formal management role, including pipeline management, forecasting, and quota planning within an existing customer baseWillingness to travel as needed (approximately 25%) for

customer meetings, internal collaboration, and industry eventsProven knowledge of sales methodologies such as MEDDIC, MEDDPICC, Challenger SaleProven ability to drive revenue expansion (upsell and cross-sell) within accountsFluency in English and native-level proficiency in German