Senior Key Account Manager (human)

Das ist der Job

Ideal for those seeking an inspiring professional setting, whether you’re starting out or an experienced exec.

Darum lohnt es sich

Senior Key Account Manager (human) Neura Robotics • Metzingen Success Through Strong Partnerships The Growth Team serves as the central interface to our global partners and system integrators, driving the expansion of our technologies into new markets and applications.

Your Mission & Challenge Own and manage strategic relationships with our most important enterprise customers Serve as the primary point of contact for executive stakeholders at the C‑level and VP level Independently lead renewal, upsell, and account expansion initiatives Develop and grow customer relationships through a structured, long‑term account strategy Identify opportunities to increase customer value, adoption, and revenue growth Collaborate closely with Pre‑Sales, Product, Engineering, and Customer Support teams Drive customer satisfaction, retention, and long‑term partnership success Analyze customer needs and develop tailored growth and success strategies Take ownership of Net Revenue Retention (NRR) and portfolio growth targets Act as a trusted advisor, ensuring customers maximize the value of NEURA Robotics solutions What We're Looking For 7+ years of experience in customer‑facing roles within technology, SaaS, automation, or industrial environments Proven experience managing and growing strategic enterprise accounts Strong background in renewal management, account expansion, and customer growth metrics such as NRR and customer health scores Excellent stakeholder management skills with experience engaging executive decision‑makers Strong cross‑functional collaboration capabilities and project management skills Experience working with customer success methodologies, customer health frameworks, and account planning processes Data‑driven approach to portfolio management and customer growth strategies Strong commercial mindset with a track record of identifying and executing expansion opportunities Ability to balance relationship management with revenue responsibility What you can look forward to Creative Freedom and Agility Enjoy a dynamic, self‑reliant work culture with flat hierarchies, flexible hours, and 30 vacation days.

Passion for Winning A passionate and highly skilled team of international experts aiming to redefine robot assistants. One Team Whether it’s a summer party or company town hall meetings, we celebrate our successes together.

With a focus on scalability, market readiness, and sustainable growth, we align product innovation, market requirements, and a high‑performing partner ecosystem.

We identify and develop strategic partnerships, evaluate potential markets, and enable our partners to successfully implement Neura Robotics solutions, supported by technical expertise, strategic guidance, and operational assistance.

In this way, we ensure that vision, technology, and market are perfectly aligned, making Neura Robotics visible, scalable, and successful worldwide. Attractive Compensation Enjoy a competitive salary package along with exclusive employee discounts. Professional Growth Support for your personal and professional development. #J-18808-Ljbffr