SoTalent

• Location: North Rhine-Westphalia, Neuss, Germany (Hybrid)
• Industry: Personal Care Product Manufacturing
• Work Setting: Hybrid

Are you passionate about driving e-commerce growth, building strategic partnerships, and leveraging data to maximize business performance in digital channels? Join a dynamic environment where you'll manage key online accounts, develop growth strategies, and collaborate with cross-functional teams to deliver outstanding business results through data-driven decision-making and customer-focused execution.

Key Responsibilities

• Manage the day-to-day commercial performance of assigned online retail and digital commerce accounts, ensuring achievement of revenue, market share, and profitability objectives.
• Monitor sales performance, budgets, forecasts, and key business metrics, proactively identifying opportunities and addressing performance gaps.
• Lead customer-facing discussions and negotiations, translating strategic agreements into actionable plans across assortment, pricing, promotions, and marketing initiatives.
• Identify and drive incremental growth opportunities by leveraging market trends, customer insights, and digital commerce best practices.
• Act as a project lead for high-priority initiatives, coordinating cross-functional teams to ensure timely and effective execution.
• Utilize category insights, sales analytics, and digital shelf optimization techniques to enhance online visibility and customer engagement.
• Analyze marketplace performance and recommend strategies to improve product discoverability, conversion, and customer experience.
• Support commercial teams and leadership with business analysis, performance reporting, and strategic recommendations.
• Evaluate and optimize key e-commerce drivers, including product assortment, online placement, promotional effectiveness, pricing strategies, fulfillment performance, and customer feedback metrics.

What We're Looking For

• Bachelor’s degree in Business, Marketing, Commerce, Economics, or a related field.
• Experience in key account management, e-commerce, digital sales, category management, or commercial operations.
• Strong analytical skills with the ability to interpret business data and translate insights into actionable growth strategies.
• Experience managing customer relationships and leading commercial negotiations.
• Excellent stakeholder management and cross-functional collaboration skills.
• Strong understanding of online retail environments, digital merchandising, and marketplace performance drivers.
• Proficiency in data analysis, forecasting, and business planning tools.
• Strong communication, presentation, and project management capabilities.
• Ability to manage multiple priorities in a fast-paced and results-driven environment.

Preferred Qualifications

• Experience working with online marketplaces, digital retail platforms, or e-commerce channels.
• Knowledge of category management, digital marketing, pricing strategy, and promotional planning.
• Strong understanding of customer behavior, online conversion drivers, and performance metrics.
• Experience using data visualization, reporting, and commercial analytics tools.
• Demonstrated ability to identify growth opportunities and successfully execute high-impact business initiatives.